招聘

Customer Service Assistant /Officer   (Full Time)

(Updated 12/4/2021)

Job Description

Responsibilities

• • Handling hotlines, general enquiries, feedbacks, enrolments and administration process
• • Provide professional customer service, such as introducing course details
• • Liaise with teachers with respect to curriculum and students progress
• • Assign all-round office administrative works
• • Assist in ad hoc duties as assigned

 

Requirements

• • Hong Kong permanent resident
• • Diploma holder or above
• • Minimum 1 year working experience, preferably in customer service, administration or related areas of work.
• • Genuine interest in working with students.
• • Experience with process documentation and activity coordination
• • Self-motivated with initiative, detail-oriented, responsible, an effective team player with good interpersonal skills
• • Good command of both written and spoken in English and Chinese (Cantonese and Putonghua)
• • Proficiency in PC skills in MS office (Word, Excel and Powerpoint). Experience in Adobe suite (AI, Photoshop) and Workpress
• • Willing to work during on Weekends whenever there are activities
• • Immediately available will be an advantage
• • Work location in Lai Chi Kok
• • Fresh graduates with sound academic background and part-time experience will be considered

 

Employment Benefits

• • MPF
• • Bank Holiday
• • Annual leave
• • Performance Bonus
• • On job training
• • Staff discount in course

 

 

** Candidate with more experience may be considered as “Customer Service Officer / Assistant Customer Service Officer)

 

Interested applicants please submit application with cover letter, and CV with expected salary and date of availability by email info@cellofactory.com . For details, please visit our website at www.cellofactory.com

 

Candidates not contacted within 8 weeks should consider your application unsuccessful.

 

Personal data collected will be used for recruitment related purpose and will be treated in strict confidential. Unsuccessful applications will be destroyed within 3 months from the date of application. Applicants have the right to request access to and/or correction of your personal data. Request should be made to Cello Factory in writing.